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In an effort to offer customers quality services and competitive
pricing MTNStore.com has a unique business model. MTNStore.com is a
retail "service". You must agree to the MTNStore.com terms and
conditions to make a purchase. If you do not agree with our polices and
terms and conditions do not purchase from MTNStore.com. Quotes for
special orders and shipping quotes are valid for twenty-four hours and
orders are processed in the order they are received. Products are
shipped directly to you on a per order basis from either MTNStore.com,
the manufacturer or distributor. Prices and availability of products
are subject to change without notice. Product descriptions, pictures,
and availability are provided with intent of accuracy; however,
MTNStore.com is not liable for errors, omissions, or
misrepresentations. You may order using our online secure credit card
processing, or you may order by phone or mail. All orders are prepaid
and you must agree to have your order charged to your credit card in
real time when you make a purchase using the MTNStore.com shopping
cart. We are proud to serve you with superior customer service. You are
welcome to contact us with any concerns you may have.
Orders will not process or ship until payment is received. Orders using
ground services or table rate usually ship within 7 to 10 business days
after the receipt of your order. Table rate and free shipping is our
choice of shipping method. Expedited orders usually ship within 6
business days, and rush orders usually ship within 3 business days
using the shipping method you choose. Processing normally takes 7 to 10
business days on special orders, purchase orders, large items and
tickets. Larger items i.e., furniture, pro audio and large business
machines may take up to an additional 10 business days to ship. You
will be notified of any item that is back ordered or if there is a
delay. POs are prepaid and must be accompanied by a company check, and
the PO and check must arrive to MTNStore.com within 10 days of the
order.
You may choose from any methods available by USPS, Federal Express and
UPS. Tracking is available for USPS, Federal Express and UPS as well.
Free shipping provided by MTNStore.com is either USPS, Federal Express
or UPS. Free shipping is on ground services only and applies to orders
in the continental U. S. Your order will be shipped via ground services
unless you specify otherwise. Free shipping does not apply to all
items, over sized items or furniture. Although we attempt to process
expedited orders as soon as possible, expedited shipping does not
necessarily speed up your shipping date. MTNStore.com expedited
shipping means that when your order ships it will ship using the method
you selected. Rush orders are handled on a per order basis. Contact
customerservice@mtnstore.com or call 1 800 349 8806 with rush order
requests. All special shipping requests and estimates must be in
writing. International customers will receive an email with additional
shipping costs after an order is placed. And, international orders are
subject to a 90 day validation period depending on the amount of the
order and possible security risks and alerts.
Returns, Refunds and Exchanges Policy: Authorized
returns, refunds and exchanges will be processed within 30 days.
Authorized returns must be within 30 days of your shipment in original
package with all instruction book(s), manuals, hardware and accessories
as received. Any software included in the package and/or additional
items shipped must be returned also. CDs and DVDs can only be returned
for a refund if unopened. Manufacturer's warranties may apply and
supersede. Requests must be in writing. Customers must receive a return
authorization number before returning any item.
Privacy: MTNStore.com respects
your right to privacy and is committed to respecting your privacy. You
will have opportunities to provide relevant information to make your
visits to our site cordial and our services to you efficient. We
collect aggregate information on visits made to our pages. Non-personal
information is collected, such as how many consumers visit the site,
what pages are accessed and which browsers or operating systems are
used. MTNStore.com will not sell or make available your personal
information to third parties without your written consent.
When you make purchases from MTNStore.com you agree to allow your
information to be securely sent to our shopping cart and processed
through our gateway by our merchant bank. The highest level of security
is implemented to protect your information. MTNStore.com is a Comodo
authenticated secure site and the information you send to this site is
secured using SSL encryption, the industry standard method for safely
transferring information over the Internet.
Cookies: Cookies are pieces of data your web browser stores on your
hard drive. We use cookies to create your shopping list. Cookies allow
you to make a list of products that interest you, and retrieve that
information. Most browsers accept cookies. You may set your browser to
refuse cookies. Cookies are not used to gather any personal
information.
Correspondences: When you make a purchase or sign up for an account at
MTNStore.com you agree to receive MTNStore.com correspondences and the MTNStore.com
Electronic Newsletter. You may unsubscribe to the newsletter at any time. To
unsubscribe follow the link provided in the newsletter or contact the
MTNStore.com customer service. You may change any of your information
in our database. Please make requests in writing.
Children and their protection on the internet is a major concern of
MTNStore.com. We encourage parent participation and monitoring of
children when on the internet. Children under the age of 13 may not
make purchases from MTNStore.com. Ages 13 through 17 may use
MTNStore.com only under the supervision of a parent or legal guardian
who agrees to the terms and conditions of the MTNStore.com website.
Links: This web site contains links to resources
and affiliate sites. MTNStore.com is not responsible for the content or
practices of other sites. MTNStore.com advises you to read and consider
the privacy practices of all sites linked to our site. Our practices in
no way apply to any other site.
Legal Information: MTNStore.com provides expedient
and reliable services and a convenient 30-day money back guarantee.
Also, MTNStore.com selects the finest quality products available with
extended warranties and manufacturer support. MTNStore.com is a product
retailer and not a manufacturer and cannot be held responsible for any
extended warranty. In no event shall MTNStore.com or our employees be
liable for lost profits or any special, incidental or consequential
damages arising out of or in connection with the use of the
MTNStore.com website, our services or this agreement. The entire
liability of MTNStore.com shall be limited to the amount actually paid
by you for any product or service. To the maximum extent permitted by
applicable law, in no event shall MTNStore.com or employees of
MTNStore.com be liable for any special, incidental, indirect, or
consequential damages whatsoever to include without limitation, damages
for loss of business profits, business interruption, loss of business
information, or any other pecuniary loss arising out of the use of or
inability to use any product or service and/or the failure to provide
support services. The entire liability of MTNStore.com shall be limited
to the amount actually paid by you for any product or service. By
visiting this site and/or making a purchase from MTNStore.com, you
agree to accept the practices and policies of the site. If there is a
complaint you agree to contact MTNStore.com customer service first. It
is always our intent to provide quality products and services. You must
agree to not chargeback within the thirty days allowed to MTNStore.com
to provide you with your product or a refund if a refund is applicable.
You must agree and accept these terms and conditions to make a purchase
at MTNStore.com. You hereby agree that all disputes shall be settled by
mediation or arbitration in the State of Georgia and the city of
Atlanta.
Indemnification: You agree to defend, indemnify
and hold harmless MTNStore.com and MTNStore.com affiliates from and
against any and all claims, damages, costs and expenses, including
attorneys' fees arising from or related to your use of MTNStore.com.
Copyright Ownership: MTNStore.com, owned and operated
by MTNStore.com LLC, has full copyright ownership, rights and
protection of the MTNStore.com web site.
The MTNStore.com names, logos, logotypes and all related product and
service names, design marks and slogans are the trademarks or service
marks of MTNStore.com and may not be used in any manner or referenced
without the explicit permission of MTNStore.com LLC. Violations will
result in civil or criminal liability to the fullest extent of the law.
MTNStore.com will own exclusively all such rights to any review or
submission not to be limited in any way in its use, commercial or
otherwise. Submissions to MTNStore.com shall constitute an assignment
to MTNStore.com of all worldwide rights, titles and interests in all
copyrights and other intellectual properties in the submission.
Submissions to include reviews submitted to MTNStore.com grants
MTNStore.com the exclusive right to use, reproduce, disclose, modify,
adapt, create derivative works from, publish, display and distribute
any submission for any purpose whatsoever, without any restriction and
without any compensation. MTNStore.com will not maintain any submission
or review in confidence; pay to user any compensation for any
submission; be obligated to respond to any user submission. Submissions
to MTNStore.com may not violate this policy or any right of any third
party. Submissions to MTNStore.com may not contain libelous or
otherwise unlawful, threatening, abusive or obscene material, software
viruses, political campaigning, commercial solicitation, chain letters
or mass mailings.
MTNStore.com reserves the right to monitor and edit or remove any
submission or review submitted to MTNStore.com. You grant MTNStore.com
the right to use the name that you submit in connection with any review
and/or submission. You may not use any false information or otherwise
mislead as to the origin of any submission. MTNStore.com does not take
responsibility for any submission by you or any third party. You agree
to indemnify MTNStore.com for all claims that may result from the
content and/or the submission to MTNStore.com. By submitting you are
solely responsible for the submission and any and all content.
Disclaimer
MTNStore.com is provided by MTNStore.com on an "as is" and "as
available" basis. MTNStore.com makes no representations or warranties
of any kind, express or implied, as to the operation of MTNStore.com or
the information, content, materials, or products included on
MTNStore.com. MTNStore.com disclaims all warranties, express or
implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose. Without limiting
the foregoing, MTNStore.com disclaims any and all warranties, express
or implied, for any merchandise offered on MTNStore.com. You
acknowledge, by your use of the MTNStore.com web site, that your use of
MTNStore.com is at your own risk. This disclaimer does not apply to any
product warranty offered by the manufacturer of the item. This
disclaimer constitutes an essential part of this agreement.
Prices and availability of products are subject to change without
notice. Product descriptions, pictures, and availability are provided
with intent of accuracy; however, MTNStore.com is not liable for
errors, omissions, or misrepresentations. MTNStore.com will constantly
examine our policies in an effort to make your visits with us more
pleasurable and more secure. MTNStore.com reserve the right to change
and to update our policy and the contents of this page at any time.
Therefore, please review our policy occasionally, and if there are
concerns or questions please do not hesitate to contact us.
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